Contact CozyBead

Questions about a product, an order or choosing the right bead size? We’re happy to help.

Please include your order number when contacting us about an existing order. Our team is available daily from 9:00 PM to 7:00 AM Pacific Time (overnight). Leave your question in chat or email us, and we’ll reply during our service hours.

Telephone: +852 5341 2253

Business details

CozyBead is operated by Finalize AI Limited. Our office and registered address is Room 701, Unit 108, 7/F, Tower B, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong.

Orders ship from Hong Kong. For returns, contact us first for the authorized return address.